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Job performance evaluation skills for managers and supervisors
Why join Concept programs?
Academic by providing professional training content that combines scientific theories and practical application Knowing the needs of the market and using interactive workshopsDesigning the program according to the needs of the market Books and recent publications•
The concept of job performance appraisal
•Performance appraisal or performance management
•Why do we evaluate job performance?
•Objectives of the performance appraisal process:
o Administrative objectives
o Objectives of guidance and counseling
o Development objectives and process improvement
•Job performance evaluation factors:
o Work-related factors (technical factors)
o Factors related to personality traits (personal factors)
•Evaluation Factors Selection Skills
•Determining the appropriate metrics to measure job performance
•Methods used to evaluate job performance
•How the manager and supervisor choose the appropriate evaluation method
•Conditions for the success of the job performance appraisal method
•Indicators that assist in the job performance evaluation process
•Cases of Functionality and Characteristics of Each Case:
o Inability to fulfill requirements
o Ability to fulfill requirements with unwillingness
o Fulfillment of requirements
o Exceeding requirements
•Steps of the Job Performance Appraisal Process
•The manager and supervisors role in the job performance appraisal process
•Other parties involved in the job performance appraisal process
•Timing of Job Performance Appraisal
•Tools used in evaluating job performance
o Paper forms and documents
o computer programs
•Staff Feedback
•Confidential and Public Evaluation:
o Absolute secrecy
o Absolute publicity
o Relative publicity
•Job performance evaluation interviews:
o Types of job performance evaluation interviews
o Guidelines for the success of job performance evaluation interviews
•Problems and errors of managers and supervisors in the job performance evaluation process
o General problems
o Problems arising from evaluation factors and criteria
o Problems caused by residents
o Treatment of job performance evaluation problems
•Workshops and Applications
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